WMS map does not display any data in IrisBG

[IrisBG User]

Hi, we have published a WMS to our ArcGIS server, but have problems accessing the service in IrisBG.

• The map looks fine when we test it on the server and we are also able to load the WMS in ArcGIS.
• The map special reference is OSGB36, but it’s reprojected to WebMercator.
• We have also verified the bounds and zoom by using BingMap as a temporary basemap.
• The service is only accessible in our internal network

Definition of the map service layers:

Layers: 
  Modern OS (0) 
    Mapping (1) 
      OS Miniscale (2) 
      OS 1:250,000 (3) 
      OS 1:50,000 (4) 
      OS 1:25,000 (5) 
      OS 1:10,000 (6) 
      OS Mastermap (7) 
          Text (8) 
          Points (9) 
          Area (10) 

Spatial Reference: 102100  (3857)

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